Shipping
- We ship within the United States.
- Most deals ship after the deal closes and the group order is placed. The estimated ship date is shown on each deal page.
- Tracking is emailed as soon as your item ships.
- Large items (for example massage chairs or saunas) may ship by freight with curbside delivery. The deal page will say so.
Cancellations
You can cancel at no charge any time before the deal closes. If a deal does not reach its minimum, we cancel the order and release the hold on your card automatically.
Returns
- Damaged or defective items: email us within 7 days of delivery with photos and your order number. We will arrange a replacement or a full refund, including return shipping.
- Change of mind: unopened items in original packaging may be returned within 14 days of delivery. Return shipping is paid by the customer, and the refund is issued once the item is received and inspected.
- Some deals (for example personal-care, food or final-sale items) may have different terms, which will be stated on the deal page before you buy.
To start a return, email sales@jointhedeal.com. Refunds go back to the original payment method.
한국어: 미국 내 배송. 딜 마감 전 취소는 무료(카드 홀드 해제). 파손·불량은 수령 7일 이내 사진과 함께 연락 주시면 교환 또는 전액 환불, 단순 변심은 미개봉 상품에 한해 14일 이내 반품 가능(반품 배송비 고객 부담). 문의: sales@jointhedeal.com
